Uncertainty and Fears in the Era of COVID 19

With the current wave of COVID 19 in Kenya, we need to understand a few fundamentals to enable us to make proper decisions about our health. An intermittent cough is not harmful. However, a cough that lasts for weeks, especially one that is quite dry and comes with fever and occasional shortness of breath is one that you need to look out for. This symptom is presented with many COVID 19 patients. So, you should seek medical attention immediately. COVID 19 has also come with its fair share of apprehension often about going out in public spaces. We need to go out either for work or to seek medical attention. According to Cecilia Andersson, (2020) COVID 19 virus has both negative and positive impacts on how people interact with each other in public. The main reason being the nature of the virus has brought a lot of difficulties in the way people relate with each other in public spaces, to make this happen while easing the worry, guidelines have been put in place such as; wearing a mask, washing hands, avoiding overcrowding, social distancing 1.5m away from each other; which will help reduce the spread. Implementing these guidelines will help in minimizing the spread of the virus.

On the other hand, it has created some positive impact for us to continue associating with each other. People have come up with alternative ways of social interaction without meeting where concerts are now being held on the streets and people can watch from the comfort of their home balconies or even live on social media platforms. You can get entertained as you sit on your warm couch.

A major concern that is associated with the virus is the burden of getting money to pay for treatment if you fall ill. What makes is it more challenging is that many people have lost their jobs due to the pandemic and that many more people cannot afford to put a meal on the table. , Despite the pandemic, other diseases are still here with us and it has become an uphill task for middle and lower-class families who have family members in hospitals and yet are struggling to get a day’s meal due to being laid off or now have low sources of income as a result of a lockdown. However, there is some relief for family members in public hospitals as the government is paying for their cost of treatment. Those in the private hospital have no choice but to pay for their treatment themselves.

The other major issue with COVID 19 is related to society’s mental health. Every time the television is turned on or you swipe through social media pages, you are constantly seeing COVID19 news. This has caused psychological problems to some people, especially the elderly and those who have underlying medical issues. The advice is provided to isolate themselves has brought about loneliness and unease and they feel helpless watching news showing that nothing is getting better instead it is becoming worse. So such people need to be kept away from COVID 19 news and updates. Our anxiety and fears should be acknowledged and not ignored, but better understood and addressed by individual communities and governments. (Kluge, 2020).

However, for others, the updates and news have served as a form of education since it is a constant reminder of the need to keep safe and follow all the guidelines given.

In Kenya, the government has a guideline on how e-Health and m-Health applications operate. According to Welch (2020), telehealth is playing a key role in keeping doctors and patients safe and healthy during the crisis. The application of electronic media and software as a means of communication has allowed the provision of critical clinical assistance to the health workers. Using video calls doctors can help patients by giving them advice, medical care, education on the virus, offer monitoring of patients no matter where they are without risk of infection. It has led to the efficient provision of medical aid where necessary and patients are being treated despite the pandemic. Also, it has led to a rise in a new era in the field of medicine and might be adopted quite well in the coming years, where your doctor will be just a call away. From the comfort of your home, you can reach out to a doctor who is going to check on you and get treatment. Approximately 60% of the conditions that are treated in most outpatient facilities can be treated via telemedicine. This goes further whenever one can do testing remotely via mLab’s (sample collection) and digital delivery of prescriptions (e-prescriptions). This will reduce unnecessary visits to a doctor’s appointment that you can have anywhere you are.

Consultation by Live video and electronic dissemination of information can be a very valuable tool to prevent the spread of infection. It enables proper medical consultation, review test results, and send reports & data for affected people and the medical staff and family tasked to take care of them. This service can help both low-risk patients self-quarantined at home as well as moderate and high-risk patients, who may be quarantined in a facility, in a way that limits the risk of the person-to-person spread of COVID 19 or any other virus. It also prevents the disease from infecting medical personnel, caregivers, and volunteers. SASAdoctor’s telemedicine technology can in turn help to prevent the disease from spreading.


The use of Telemedicine or video visits and delivery of medications to facilitate remote healthcare is a solution that can help ensure continuity of care and management of patients or suspected patients of COVID -19 in self-quarantine while limiting the requirement for in-person interactions. The monitoring and the assessment of COVID 19 patients are among the many challenges that came with the virus. It is challenging mainly due to the nature of the disease and the fact that there is no proper treatment that has been developed for the virus rather than health workers just treating the symptoms that come with it. It calls for use of protective gear in case of contact tracing and case investigation where health officers sit with a patient and try to help them remember every person whom they have been in contact with. Their tracing is done with the help of social services and local leaders. Patients’ privacy, as well as contacts privacy, are protected.


In conclusion, if you are experiencing adverse symptoms such as persistent dry cough, breathing, reach out to SASAdoctor, or any other telemedicine provider for help. For families affected and are in quarantine, reach out so as you can get assistance.


All info we ever provide is grounded in WHO approved research, literature and best practices. We equally align with the Kenyan Ministry of Health.



  1. Kluge, H. (2020). Statement to the press: Physical and mental health key to resilience during COVID-19 pandemic. Europe: World Health Organization.
  2. Andersson, C. (2020). UN-Habitat key message on COVID-19 and public space. Nairobi: United Nations Human Settlements Programme.
  3. Welch, B. {2020}.Video usage proves vital during COVID-19 crisis. Vonage
  4. MOH (2020).https://www.health.go.ke/wp-content/uploads/2020/02/Revised-Guidelines-For-Mhealth-Systems-May-Version.pdf
One Comment
  1. Reply

    Wonderful, this is really informative.

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