We are an end-to-end medical clinic

SASAdoctor is an end-to-end Medical Clinic that uses the technology of telemedicine and physical clinics to enable patients to seek medical consultations via live video conferencing using an Android or IOS smartphone. We are a telehealth services provider. Our patients can have access to “virtual consults” from the comfort of their homes, anywhere in Kenya.

SASAdoctor combines Telemedicine, Mobile Doctor Services, 24-hour SASAdoctor In-House, and Outside Physical Medical Clinics for outpatient services. Patients receive medical assessments, treatment plans, prescriptions, and requests for lab tests and/or diagnostic investigations. Patients have access to their personal medical records. We believe that Kenyans will have better health outcomes if they have access to and control over their medical records.

With 24/7 access to doctors, psychologists, and other medical experts, care is always available, anytime, and anywhere right from your Smartphone, tablet, or regular phone.

Our Mission

To provide affordable, universally accessible, and good quality health care to all Kenyans.

Our Vision

To use the technology of virtual medical care supplemented by physical clinics having ubiquitous access points to provide good quality primary medical care to all that is affordable and accessible 24 hours a day.

Our Values

Quality: We maintain the highest standards and achieve them by continually measuring and improving our outcomes.

Innovation: We welcome change, encourage innovation, and continually seek better, more efficient ways to achieve our goals.

Teamwork: We collaborate and share knowledge to benefit patients and fellow caregivers for the advancement of our mission.

Service: We strive to exceed our patients' expectations for comfort and convenience.

Integrity: We adhere to high moral principles and professional standards by a commitment to honesty, confidentiality, trust, respect, and transparency.

Compassion: We demonstrate our commitment to world-class care by providing a caring and supportive environment for our patients, patients' families, and caregivers without regard to background or socio-economic status.

Our Promise to Practice Good Medicine.

We promise to practice good medicine by following four pillars.

  • We do not overprescribe: Our doctors recommend only the necessary medications. There is no incentive for them to overprescribe.
  • We do not over-test: Our doctors order only the necessary tests. There is no incentive for them to over-test.
  • Quality Assurance: Our Kenyan accredited doctors will be rigorously vetted and continuously subjected to quality assurance standards and training.
  • On-demand healthcare: Patients access healthcare services online in real-time, via the SASAdoctor mobile app. Our services cover a broad range of services, from scheduling appointments to follow-up appointments, labs, and diagnostics.

SASAdoctor is HIPAA Compliant

What Does It Mean to Be HIPAA Compliant?

Hospitals, insurance companies and healthcare providers acquire and utilize Protected Health Information (PHI), or a person’s healthcare data during care and service. As more health care providers began using more electronic records and other technologies- it became important for patient medical information to be protected. In response, the Federal government passed legislation to create these safeguards- Health Insurance Portability and Accountability Act (HIPAA).

Considering that these are sensitive data, there is, thus, a need to ensure compliance with safeguards to protect private and sensitive patient data.

In case of failure to comply with HIPAA safeguards, covered entities are subject to a hefty penalties including fines and loss of Federal payments. To avoid getting fined, these entities should bear in mind what it means to be HIPAA Compliant.

What is HIPAA Compliance?

HIPAA stands for Health Insurance Portability and Accountability Act. HIPAA Compliance is the process by which covered entities need to protect and secure a patient’s healthcare data or Protected Health Information. You need to know 1) who is subject to HIPAA guidelines; 2) What data is subject to HIPAA guidelines; 3) What can you do with data subject to HIPAA guidelines?

HIPAA Compliance Checklist

To be HIPAA Compliant, here are the things you need to follow:

Who is subject to HIPAA: You need to determine that you are covered by the Privacy Rule. Note that the rule protects individual healthcare data by regulating the activities of covered entities for all practices. Such coverage includes but is not limited to practices by doctors, nurses, lawyers and insurance providers. If you are a medical provider, you might be subject to HIPAA.

What Data is subject to HIPAA: These are data identified as ‘individually identifiable health information’ which are part of Protected Health Information by the HIPAA.

The following are among the information protected by HIPAA:

  • Names
  • Date of Birth
  • Date of Death
  • Contact Information
  • ID number
  • Medical Records
  • Photographs
  • Biometric data

The Privacy Rule is the foundation to which the HIPAA anchors its rules. It explains the circumstances which authorized personnel access Protected Health Information. The same rule provides safeguards for the protection of the privacy of healthcare data from patients. It also sets limitations for access and use of said data.

The HIPAA Privacy Rule also establishes certain rights which patients have over their Protected Health Information.



Westlands, Waumini House, 5th Floor, Nairobi

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Call Us Now at

+254 111 030 400

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